Gifts to Pakistan terms and conditions

Online Shopping in Pakistan terms and conditions


Pakistan Gift




Our terms and conditions are as follows:

1) Same Day Delivery in only possible in Karachi, Lahore, Islamabad, Rawalpindi, Multan, Peshawar, Faisalabad, Gujranwala, Sialkot, Jhelum & Gujrat, Wah Cantt, Taxila For other cities only next day delivery is available
(Same day delivery not available on occasions like mothers day or eid.

2. Orders placed will be processed only after authorization has been received from the Credit Card Processing Company.

3. All transactions are paid in US Dollar will be billed by our US bank Merchant account and will appear as "Pakistan Gift Courier  Inc" on your credit card statement. All Foreign currency transaction will be billed in customers local currency as showed on website.

4. Order Once placed cannot be cancelled as it is booked with suppliers and couriers.

5. PakistanGiftonline reserves the right to cancel any order due to the following reasons:
- Customer fails to provide verification if requested or contacted.
- Order fails security checks.

6. Every effort shall be made to deliver exactly the same product as ordered. However, at times it may not be possible due to reasons beyond our control, such as non-availability in a certain region/city or the seasonal constraints.

7. The Pictures are for guidance purpose, We cover  more then 158 Cities of Pakistan and every city has there own way of presentation, whether its cakes, flowers or fruit basket and it is Impossible to post pictures of all cities products on one website, so the actual product may differ from the Picture, However we fully guarantee the quality and quantity of the product mentioned on our website..

8) We reserve the right to offer substitute products for equal or greater value, incase of unavailability, These include Roses to Mix Flowers, Flower Colors, Cake Flavors, Bigger cakes in two smaller cakes, Children Toys, All clothing's and items in food basket.

9) Customer can give special instruction as a request  in order form regarding delivery timings, cake flavors, cake messages, fruits choices etc, however we do not guarantee to fulfill request(s) and no refund or cancellation is possible if request are not fulfilled.

10) We offer same day delivery service in Karachi, Lahore, Islamabad, Rawalpindi, Sialkot Gujranwala, Attock, Wah Cantt, Taxila, Faisalabad, Multan, Hyderabad, Peshawar, Gujrat, Jhelum and Dina, All orders placed before 2 PM Pakistan Standard time can be delivered same day in above cities. For all other cities 24 to 48 hours are required for delivery. On Occasions like Eid, Valentines and Mothers Day we do not offer a same day delivery due to short of supplies, During occasion its always advisable to check out website before placing same day orders.

11). In event of supply difficulty, we reserve the full rights to replace flower colors and cake flavors and deliver items at separate times

12. We use one of the best suppliers available in the country. However If you are unsatisfied with the quality of our items, please contact us with your order number and complaint within 2 days after delivery for replacement instructions. We do not offer refund, only replacement will be offered in such case,  The product should be in its original unused form for return. Our customer service department will investigate the complaint. We do not entertain any complaints for food meals and dunkin donuts as these   products cannot be tasted before delivery nor they offer any replacement to customers.

13. A refund is only possible if we fail to deliver your item on your desired date, However if your order is on hold due to address problem or incorrect telephone number provided  then in such case a refund will not be offered and we will redeliver the item next day, This will void all warranties on product quality, as your items are purchased and they go in our storage and loose its freshness

14.We can never predict what awaits us, traffic jams, suppliers items not ready for delivery,  law and order issues, rainy weather, we unfortunately can't guarantee delivery times, we will try our best to deliver within office hours though.

15. By ordering on our website, you agree to be listed in our mailing list to receive emails on promotions and events reminder, We only send 6 to 7 emails in a year to our customers and all our promotion emails give customer an option to unsubscribe to receive any further email.

16.Greeting cards are subject to availability and maybe replaced with another type or paper message incase of unavailability.

17. Due to Covid 19, Packaging of products may differ to maintain hygiene of the products.

18.We do not offer any time stipulated delivery, Our delivery timings are from 11:30 am to 8:30 Pm, in some cases may extend up to 9:30 Pm (Pakistan Standard time)  However we do offer Midnight delivery at an extra charge of US$7

19. On Fridays and Sundays, delivery may start after 2 Pm, as some suppliers operate late.





Select Currency

Order Over the Phone

Contact our Customer Service if you have any questions or wish to place order over the phone?

(800) 860 5143

( 0208 ) 002 8796
(0203) 868 5052

(0317) 1007436
(0305) 2294585


Order Tracking


Same Day Delivery


Online Security

Ordering at our website is 100% secured - We use 128 Bit SSL secure server and worlds famous Gateway - All transactions are fully secured and done directly by us and not any other third party company

 Our Suppliers

We use the best available suppliers and do not compromise on quality.

Mithai - Nirala Sweets
Cakes -
Marriott Hotel
Cakes -
Holiday Inn Hotel
Flowers -
InterFlora PC
Pizza -
Domino & Pizza Hut
Burgers - KFC & Macdonald
Perfumes : Aghas


I must say it has been a very efficient and professionally-handled experience in having my order executed by your company.I would certainly like to use your website again and would also recommend it to others.
Best regards, (Sarah Rizvi -USA)

Thank you , it was great to hear that the flowers were delivered on time, thats was just amazing , First of all i would thank you for doing a excellent job by placing the order in such short span of time , and even got to know that the flowers looked amazing , just taught Iíll send you an appreciation e-mail for the great job  (Farhan Mansoor - USA)

I was informed by my mother that the chocolate chip cake your company sent had great packing and the best taste, Keep up the good work, you can be sure you have got a very long time customer... Full marks to your company Chaudhry Riaz Malik - London UK





Send Gifts to Pakistan :

Site Map
We proudly accept :


All transaction are processed by

Copyright © 1998-2020 Pakistan gift online - Online Shopping in Pakistan